GFI MAX ServiceDesk - super-efficient, ultra-flexible, extremely reliable

GFI MAX ServiceDesk provides MSPs just like you with the ability to deliver a superior customer service and boost productivity. A powerful help desk tool that streamlines your support processes, GFI MAX ServiceDesk helps solve customer problems quicker - leaving you to focus on running your business, not your support team. 

No more frustrated customers, no more stressed Support staff!

Change your model for helpdesk support - that old way of doing things that needs substantial investment, never-ending and expensive upkeep and ongoing investment in support staff  is no longer relevant. Take the pain-free option! Improve customer experience and enhance your operational processes across all areas with full support service management and delivery, anytime, anywhere.

Streamline support with your own business needs 

  • Provides a single point of contact for customers seeking help for IT issues
  • Offers multi-channel engagement and support - converts Twitter messages to tickets, route email to service desk...and provides a self-service front end
  • There's no maintenance or admin overheads - updates automatically to latest versions 
  • ...and it's scalable - so as your business grows, ServiceDesk grows with you!
  • Handles multiple accounts - so you don't have to juggle endless pieces of software
  • Keeps track of incoming help requests - prioritizes tickets and progresses requests to the appropriate support team
  • Reduces incoming tickets by providing an effective self-service support portal - an awesome resource that your customers will love!
  • Robust, real-time reporting - from ticket volumes to response times 
  • Data analysis - ticket volumes, status, response times 

Support your business growth!

GFI MAX ServiceDesk lets you do all these things you need to do to make first-class customer support a reality - no more worrying about lost business, no more lying awake thinking about support costs . Keep your customers happy, streamline processes within your support team and start resolving issues FAST. 

Already using
GFI MAX RemoteManagement?

Enable GFI MAX ServiceDesk in your dashboard now!

Or try both products in a single free 30-day trial. Easy!