Remote Access and IT Support with Take Control
Take Control connects you to your customers - wherever they are - within a few seconds. One click allows easy and secure remote access, either attended or unattended, to any server or workstation, from your GFI MAX RemoteManagement dashboard - as if you were sitting right in front of it. Ideal for MSPs and IT Support companies.
24/7 access to remote computers or servers
Take advantage of 24/7 remote IT support - meaning you don't need somebody there at the other end. Save your most important contacts in your computers and contacts list to be able to connect within seconds.
Manage all your connections easily
Save all your customer information and connections in a database and share it with your colleagues. Take Control logs all your remote control sessions, including start and end times, making it ideal for billing as well.
Fast, secure remote access and control solutions for you and your users
If you’re a hard-pressed MSP or IT Support company, there are many advantages to being able to provide remote IT support, which can bring huge benefits to your business - and your life!
Remote access and IT support with Take Control will have a dramatic effect on your efficiency and profit. You can hugely reduce your travel costs and site visits and, if you’re clever, you can do multiple jobs at the same time. This can lead to greater than 100% utilization and increased billable time or profit (where you’re working on contract).
Sadly, as an IT guy, you’ll have to occasionally work outside of business hours. Far better to do it from your own office (or home!) and far better for your customers if they don’t have to stay behind to give you access to their office. Since you can do more with less, you can scale more effectively. You’ll be in a position to offer fixed, monthly-cost contracts with all the vast benefits these bring: steadier cash flow, deepened relationships, more predictable business and less stress. You’ll be in a position to offer your services outside of your current geographic location and be able to service them effectively.
